Image of A Ghost

What to Say When Customers Ghost You

August 06, 20252 min read

😶 The customer was excited.
They asked for pricing, got the details, maybe even said, “Sounds great — I’ll check with my wife and get back to you.”
And then... crickets.


We’ve All Been There.

You follow up once, feel awkward about doing it again, and eventually move on.
But here’s the thing:
Most people don’t ghost because they’re not interested — they ghost because they’re distracted.

That means a friendly, well-timed follow-up can still win the sale.


So What Should You Say?

Here’s your cheat code:
We put together a free Ghosted Customer Text Follow-Up Cheat Sheet with copy-paste messages that actually work.

👇 Scroll down to grab it — or keep reading for a sneak peek.


🧠 Follow-Up Text Tips That Don’t Feel Pushy

  • Be casual, not desperate

  • Remind them of their original interest

  • Make it easy for them to say yes (or no)

  • Use texts, not emails — they’ll actually read it


Examples That Work

Ghosted After Quote:

“Hey! Just wanted to follow up — were you still thinking about renting the pontoon for Saturday? No pressure — just making sure you had what you needed!”

Ghosted After Demo or Tour Info:

“Hope you’re having a great week! If you’re still thinking about the sunset cruise, I’ve got a couple openings left. Want me to save you a spot?”

Ghosted After “Let Me Talk to My Wife”:

“Hi! Just checking in — any update on that kayak booking? I know summer’s filling up fast, so let me know if you want me to hold anything for you.”

Friendly Exit (If You’ve Followed Up a Few Times):

“Hey, I’ll close this out for now — but feel free to text if you ever want to revisit. We’d love to have you out on the lake!”


💬 Want the Whole Cheat Sheet?

We made you a free download with over a dozen re-engagement texts you can copy, paste, and send — or better yet, automate with Kick AI.

👉 Download the Ghosted Customer Text Cheat Sheet


Don’t Let Good Leads Slip Away

Your next booking is probably just one well-timed text away.
Let Kick AI help you follow up automatically — with a human touch.

👉 Book a demo at kick-agency.com
📲 Follow Kick AI on Facebook for more gold like this.

Dan Case is the founder of Kick AI, blending technology, creativity, and a knack for problem-solving to support the people behind small businesses in doing what they love. He lives in Grand Haven, Michigan, with his wife and four kids, where they spend their days enjoying the outdoors—hiking local trails, relaxing by the lake, and soaking up fresh air together.

Dan Case

Dan Case is the founder of Kick AI, blending technology, creativity, and a knack for problem-solving to support the people behind small businesses in doing what they love. He lives in Grand Haven, Michigan, with his wife and four kids, where they spend their days enjoying the outdoors—hiking local trails, relaxing by the lake, and soaking up fresh air together.

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